EOrientation for New Doctors to Monash Health
Welcome to Monash Health
You are now a valued team member at Victoria’s largest public health service, where you will work alongside over 24,000 colleagues across more than 40 care locations. This includes Monash Medical Centre, Monash Children’s Hospital, the Victorian Heart Hospital, Moorabbin Hospital, Dandenong Hospital, Casey Hospital, the Kingston Centre, the Cranbourne Integrated Care Centre, and an extensive network of rehabilitation, aged care, community health and mental health facilities.
As a leading academic clinical service delivering high-quality, patient-centred healthcare for Victorians, we explore and discover better solutions for today’s and tomorrow’s health problems. Curiosity compels us to ask questions, challenge the status quo and search for improvements in everything we do.
At Monash Health, you are ideally placed to deliver excellent care and, should you wish to, push the frontiers of medical practice. Our Academic Health Science Centre partnership – Monash Partners, translational research hub, and Monash Health Translation Precinct are world-renowned for turning scientific discoveries into clinical practice. You can learn from some of the world’s leading researchers and take advantage of a ‘bench to bedside’ ethos to progress your career.
Your learning, professional development and wellbeing are in great hands. Many of Victoria’s most senior and experienced clinicians have built their careers with us and actively share their expertise.
A key part of our commitment to you is to listen, hear, and understand how we can continue to improve. As demand for healthcare grows and complexity increases, we know that we must contemplate fundamentally new and different ways of providing care to our community.
With this in mind, we welcome your input to ensure we remain focused on improving access to high-quality and safe care, creating rewarding workplaces for our people, and best using our resources to drive innovation and improve patient outcomes across our service.
I am delighted you’ll be part of that journey, and your insights will help us shape it. Like many before, I trust you will enjoy your career with Monash Health. The years ahead are full of promise as we continue our pursuit of excellence in care.
Of course, every new job will bring challenges, but where there are challenges, there are those willing to support and guide you to ensure you are not alone. Please don’t be shy about asking for help, whether it is professional or personal. Our most precious resource is our people, and the Monash Health team is ready to welcome you and help you navigate your new workplace.
My best wishes for the year ahead.
Professor Eugine Yafele
Chief Executive Officer
Doctors Education
Professor Christina Johnson, Head of Medical Education
Our aim is to deliver high quality education and training that enables doctors to optimise healthcare in partnership with patients, families and the healthcare team.
MDE has various responsibilities, in particular
- Prevocational doctors (intern and HMO) training and wellbeing (alongside Wellbeing Officer),
- Organisation-wide orientation
- Limited Organisation-wide training, such as workshops (Teaching, Supervision, Feedback) or e-modules (Goals of Care or Deteriorating Patient management)
- Medical education leadership at Monash Health, including Monash Doctors Leadership Council
The Learning Curriculum outlines the learning opportunities for HMOs (General Stream), their assessment requirements and the types of learning that they can expect to experience whilst at Monash Health – HMO Curriculum
All doctors should meet with their supervisor in the first week, whenever possible. This is an opportunity for you to find out more about the expectations during your rotation, as well as identify areas that you are keen to learn more about, or any aspects that you may need more support in.
Handbooks are available for all units and can be located here. You will have already been issued with a password via email.
All JMS require an assessment, that is signed by a consultant or supervising registrar, for all rotations
Assessments need to be uploaded via the portal. More information is available on the portal.
Grand Rounds: are held every Wednesday at 12.30pm, and during this COVID time, are live streamed via Microsoft Teams. You will receive an email invite each week with a link.
Tutorials for HMOs: occur fortnightly and HMOs will receive both an email and text advising them of the topic and the Microsoft Teams link. The topics are also located on the MDE calendar. You are expected to attend if on shift.
Across the HMO Tutorial Program, we are excited to be running 2 distinct series (sessions alternate between these):
The HMO Expert Series
The Deteriorating and Peri-operative Patient Series
The Expert Series places emphasis on practical aspects of the work that HMOs are expected to undertake in our health service. Sessions will be on selected topics that are relevant and of interest to all HMOs. The Deteriorating and Peri-operative Patient Series will cover topics from the critical care and peri-operative specialties. Emphasis on the structured approach to a deteriorating patient will be central to this series.
MDE will be trialling the introduction of 5 Golden Rules Topics in 2021. Five topics have been selected to be delivered in a less rigid structure. You are invited to submit questions for each of the Golden Rules topics. We will ask expert speakers to prepare and present up to 5 Golden Rules for their specialty topic. The remainder of the session will be used to address your submitted questions and invite further questions from you. Submit your Golden Rules Questions (for all 5 topics) via the following link
A summary of all learning opportunities, including simulation can be viewed here.
It is expected that all HMOs who are rostered on, attend these tutorials.
Procedural workshops: eg ultrasound guided cannula occur throughout the year. In this current COVID time, they are postponed.
Simulation: Monash Simulation Centre offer various courses.
24/7 Study & Resource Access
Monash Health doctors have round-the-clock access to physical library locations at Clayton, Casey, Dandenong, Moorabbin and Kingston, as well as a suite of resources that can be accessed online from any device and location.
Education & Training
Watch an overview of the library in 4 mins for more information.
Contact Us
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Email: library@monashhealth.org
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Phone: (03) 9594 2600
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Website: https://monashhealth.org/library/
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Request a service: Literature searches, research consultations, and more!
Clinical
Full instructions to upload these (and more) clinical apps can be found via the Monash Library website.
The dictaphone system is call iMeDX.
iMedX Dictation Instructions
iMedX_Clinician_Quickstart
Prompt is the database where Monash Health stores all policies and procedures. It can be accessed internally on the intranet page under ‘Clinical Portal’
Accessing Prompt externally:
New features have just been launched in 2021, which means you can now access Prompt externally from your personal laptop, smartphone and/or devices.
1. Using Google Chrome, visit: app.prompt.org.au – You will need to minimise the screen so that it displays the button ‘send access token’
2. Enter your work email address
3. Click/tap ‘Send Access Token’
4. Click/tap on the URL that will be sent to your work email address
Instructions to use SMR How to Use SMR.
Prescribing and medication safety:
Summary
As part of the intern Orientation program, A/Professor Rhonda Stuart gave a presentation. Note you will need to use the Monash Doctors website password to access this presentation and powerpoint. (you will have received this password during your orientation. If you have lost this, please email mededucation@monashhealth.org, using your work email)
As part of the intern Orientation program, Dr Stephanie Sneedon gave a presentation. Note you will need to use the Monash Doctors website password to access this presentation and powerpoint. (you will have received this password during your orientation. If you have lost this, please email mededucation@monashhealth.org, using your work email)
Short presentation can be seen here.
Training
Instructions will have been emailed to you prior to starting. EMR Training Instructions Employees.
We highly recommend downloading the EMR website to your smartphone via the website:
Complete your Infection Prevention PPE training in the following order, ideally before you commence:
– Go to Latte (our learning management platform) and complete the online module ‘Infection Prevention – transmission based precautions’
– Attend a face-to-face training session. No need to book, just show up. Details on the same page as above.
– Do 5 minute PPE (works well on smartphone or computer) quiz
You must undertake complete training as part of your orientation. All training is undertaken via LATTE/Monash Elearning with both online and in person training.
In the first week it is critical that you undertake
Fire training
(PPE) Infection Prevention online
(PPE) Infection Prevention in person
Electronic Medical Records (EMR) in person training
Electronic Medical Records (EMR) online training.
Prescribing and medical safety
A list of all the training that Junior Medical Staff must undertake as of July 2020 is outlined below. All training must be completed within 1 month of your commencement with Monash Health:
Fire training
IBelong
Managing challenging behaviour
Introduction to health and safety
Using social Media
Unconsious bias
Aboriginal and Torres Strait Islander Cultural Awareness
Open Discussion/Disclosure
PPE
Hand Hygiene
Aseptic technique
Medication Safety
Allergies and Adverse Drug Reactions
Patients identification and procedure matching
Introduction to Clinical Handover
Blood Transfusion – Monash Doctors
Basic life support
EMR training
Wellbeing
The Medical Education Officers are part of Monash Doctors Education and work closely with the Wellbeing Officer. They predominantly work with prevocational doctors.
Hello Everyone & Welcome to Monash Health from Rosemary McKemmish (Wellbeing Officer):
Monash Care was established in 2014 is the Mental Health & Wellbeing Strategy to care for Monash Doctors. Its aim is to ensure that “No Monash Doctor Struggles in Silence” and Monash Health actively supports staff with identified mental illness.
Monash Care has a multi-pronged approach to support you including:
• Peer Support program (a network of our medical staff trained to support peers informally)
• The Women in Medicine Program
• Schwartz Rounds
• Monash Doctors Wellbeing Officer – Rosemary McKemmish
• Director of Medical Services – Dr Anand Ponniraivan
• Network of Chief Registrars across multiple disciplines and campuses
The important thing for you to know as new medical staff in Monash Health’s vast network is that you are not alone. We are here to help you with anything that is worrying you. We can support you if you are unwell or experiencing difficulties that are affecting your personal or professional lives.
Please do not hesitate to call us if you are struggling in any way – and put these numbers into your phone NOW for easy access for future reference
• Rosemary McKemmish 0427 409 310
• Dr Anand Ponniraivan 0431 308 506
Additional Support Staff are also available for:-
• General Stream HMOs Emma Nyhoff 0455 718 142
• Physician Training Program Tonina Hore 0431 339 194
• Surgical Program Donna Fisher 0404 001 923
Monash Doctors strongly believe:
There are resources which are available to all Monash staff, and these include Employee Assistance Program (EAP) and Call a Psychologist. The EAP program is also available for up to 4 sessions for your family members as well, and is highly recommended. Links to these and more services can be accessed here.
More specific to doctors:
– Wellbeing Officer who is here to support you – please read more under ‘Wellbeing Officer’ tab.
– Medical Education Officer (MEO) for prevocational doctors – please read more under ‘MEO’ tab.
You are encouraged to develop a Self Care Plan. Here are two templates that you may find useful:
Self Care Plan – 1
Self Care Plan – 2
The RMO Society a not-for-profit organization dedicated to providing all junior medical staff at Monash Health with food, drinks, coffee, fun, community and support when you need it.