eOrientation for New Doctors to Monash Health 2021

Week 1 eOrientation email
Week 2 eOrientation email
Week 3 eOrientation email
Week 1 IMG EOrientation Email
Week 2 IMG EOrientation Email
Week 3 IMG EOrientation Email


Dr Jason Goh, Director, Monash Doctors Workforce

Welcome introduction video – click here

Introduction video to Monash Doctors Operations by Darryl Floyd, Operations Manager. Please be sure to look at the presentation slides on the role of workforce, accessing rosters, overtime, oncall etc here.

General Stream HMO Manager – Jacqui Tonks (ph 0455 718 142)

The single point of contact for all General Stream HMOs:

  • Develop and Manage the allocation plan for General HMOs which includes ensuring vocational streaming needs are maximised for each sub-stream and annual leave management
  • Assist in facilitating allocation swaps and special requests
  • Assisting with recruitment and IMG needs
  • Providing pastoral care to the General Stream HMOs
  • Assist in ensuring term assessments are completed
  • Assist and guide the General Stream cohort on career progression

Key contacts for General HMOs

  • Melissa Vescovi from the Monash Doctors recruitment team will be responsible for your contract, new starter paperwork, Fit2Work, Working with Children’s, security passes, email accounts, IT & access to mandatory training etc.
  • Heather Zeckler will guide you on the AHPRA Medical Registration and VISA processes (if required). It is very important you remain vigilant and respond to Heather’s emails and requests as quickly as possible, as there are often delays with these external agencies that may delay your start dates if appropriate documentation isn’t received. Heather will set you up with a Buddy and organise an Observership (if applicable).
  • I will manage your allocations into units, schedule your annual leave, help answer any general questions you have or point you in the right direction. We also have an International Medical Graduate (IMG) committee run by your fellow IMG peers which can assist in helping you settle into work life in Australia. You can touch base with them using the IMGCommittee@monashhealth.org email address. Please also request to be part of the Facebook group ‘Monash IMGs’.
  • The Monash Doctors Workforce Operations team, write and distribute your rosters, approve your fortnightly pays, manage sick and manage additional leave requests. Monashdoctors_operations@monashhealth.org

Monash Doctors Workforce (MDW) Operations is responsible for publishing rosters for interns, HMOs and some registrars. Most specialty units manage their own registrar rosters, and MDW publishes it onto the R drive for consistency. Rosters are sent to doctors 2 to 4 weeks in advance. They are also located on the R drive (R:1 – Medical Staff Rosters1. Medical Staff Rosters1. Monash Doctors Workforce Rosters)

Rosters are in Excel format. All rosters have instructions on the 1st tab. Please read this carefully as it provides nuances for the individual roster. Please also take note of the appropriate pager you should be carrying for each shift and check that you have the correct pager at the beginning of each shift.

Please inform MDW Operations whenever you are unable to work, whether it be you are unwell, or have other circumstances. MDW Operations input timecards for interns and HMOs. Failure to inform MDW Operations may result in you being paid incorrectly.

Monash Doctors Workforce Operations
Main Line
Mon-Fri 0800 – 1630
(03) 9594 3963
Or switchboard

On-call (Emergencies and sick calls only)
Mon-Fri 1800-2200
Sat-Sun 0630 – 2200
Public Holidays 0630-2200
Through switchboard


Summary 2021 JMS Orientation – MDW Operations

Introduction video to Monash Doctors Operations by Darryl Floyd, Operations Manager.

Kronos is the system Monash Health uses to record your shifts and timesheet. You will use kronos to sign-off your timesheet – this can be done by the Kronos Moible App. It is highly recommended that you download the app – instructions are here.

For instructions on how to login to Kronos: instructions here

Further information about the paging system is located here

Further information about CME can be found here

Monash Health uses the ESS platform for it’s HR function. You can use it to:
• Personal information including date of birth, address, telephone numbers and emergency
contact details
• Current employment status and weekly position hours
• Current and past annual salary and classifications
• Allowances and deductions
• Superannuation fund and contribution rates
• Current and previous payslips
• PAYG Summaries
• ADO, sick and annual leave balances
• History of leave taken
• Pay history by pay date including gross, tax and net amounts for each pay
• Residential address
• Telephone numbers
• Emergency contact details
• Email address
• Payslips
• PAYG Summaries
Here are instructions. Or alternatively, go directly to the intranet.

How do I login remotely?

Although you are not encouraged to work beyond reasonable hours, we understand particularly during this COVID19 time, you may need to access your email or applications.  There are several ways to go about this:

Logging into webmail remotely: webmail.monashhealth.org

Logging into your desktop remotely (this is an exact mirror to your office computer, so you can access EMR, intranet, outlook etc): portal.monashhealth.org

Click here to see the frequently asked questions related to parking

Click here to see the specific parking needs for Casey site.

Doctors Education

Dr Christina Johnson, Director, Monash Doctors Education

The Learning Curriculum outlines the learning opportunities for HMOs (General Stream), their assessment requirements and the types of learning that they can expect to experience whilst at Monash Health – HMO Curriculum 2021

All doctors should meet with their supervisor in the first week, whenever possible. This is an opportunity for you to find out more about the expectations during your rotation, as well as identify areas that you are keen to learn more about, or any aspects that you may need more support in.

Handbooks are available for all units and can be located here. You will have already been issued with a password via email.

All JMS require an assessment, that is signed by a consultant or supervising registrar, for all rotations

Assessments need to be uploaded via the portal. More information is available on the portal.

Grand Rounds: are held every Wednesday at 12.30pm, and during this COVID time, are live streamed via Webex. You will receive an email invite each week with a link.

Tutorials for HMOs: occur fortnightly and HMOs will receive both an email and text advising them of the topic and the webex link. The topics are also located on the MDE calendar. You are expected to attend if on shift.

Across the HMO Tutorial Program, we are excited to be running 2 distinct series (sessions alternate between these):

The HMO Expert Series

The Deteriorating and Peri-operative Patient Series

The Expert Series places emphasis on practical aspects of the work that HMOs are expected to undertake in our health service. Sessions will be on selected topics that are relevant and of interest to all HMOs. The Deteriorating and Peri-operative Patient Series will cover topics from the critical care and peri-operative specialties. Emphasis on the structured approach to a deteriorating patient will be central to this series.​

MDE will be trialling the introduction of 5 Golden Rules Topics in 2021. Five topics have been selected to be delivered in a less rigid structure. You are invited to submit questions for each of the Golden Rules topics. We will ask expert speakers to prepare and present up to 5 Golden Rules for their specialty topic. The remainder of the session will be used to address your submitted questions and invite further questions from you. Submit your Golden Rules Questions (for all 5 topics) via the following link

A summary of all learning opportunities, including simulation can be viewed here.

It is expected that all HMOs who are rostered on, attend these tutorials.

Procedural workshops: eg ultrasound guided cannula occur throughout the year. In this current COVID time, they are postponed.

Simulation: Monash Simulation Centre offer various courses.

The Monash Health Library is an essential resource for Monash Health clinicians, students and researchers. The Library provides access to authoritative evidence, subscription resources and guidance on evidence based practice and conducting advanced research. Our aim is to ensure timely and effective access to medical information for the benefit of our healthcare service. We are also here to support you as the variety of information resources and exponential growth of data volumes challenge your information seeking skills with education, training and practical assistance.

There are physical library spaces in each of Monash Health’s hospitals which are used in a multitude of ways – be it for studying, collaborating with other colleagues, engaging in educational training, working, using our collection or just taking some time out for a break.

Monash Health librarians are available to assist you during the COVID-19 pandemic via website chat, phone (9594 2600) and email (library@monashhealth.org). If you have concerns about the impact of COVID-19 or your own health please call the Employee Coronavirus Hotline on 1800 675 398.

The Library can be accessed via link

Key Resources
Mobile apps – set up access to the most essential apps – UpToDate, eTG, MIMs, BMJ Best Practice and Read by QxMD for journal alerts. Visit our website for further recommendations.

Our BrowZine eShelf for library journals also offers the LibKey Nomad browser extension for Chrome, Edge and Firefox. Installing this extension will allow you to easily connect with our full text journal subscriptions from internet sites such as PubMed or publisher journal pages. Click here to install.

Clinical Specialties – browse resources for each specialty under our ‘clinical specialties menu’. These guides provide links to databases, journals, eBooks, websites and relevant publications.

Library Webinars – Register for our popular webinars: Getting started with the library, EBP step 1 – finding the best available evidence, EBP – Critical Appraisal, Grey medical literature, Visual Design for Researchers ( basic and advanced).

Databases – authoritative and high quality databases are available including Medline, AMH, ClinicalKey, MIMS, eTG Complete, McGraw Hill Access Medicine and Embase.
Journals and eBooks – an wide ranging collection of eBooks and journals are available from our library catalogue. If we do not have a particular title you need you can request this by completing our article/chapter request form.

Research Support – guidance on literature searching essentials, researchers’ tools including metrics and referencing, research data management, compliance and publishing.

Research consultations – if you are undertaking a literature search or research project you may book in for a consultation with one of our expert librarians to tailor your search strategy and for individual database training.
Our COVID-19 resource guide consolidates high impact journals, literature, research tools and health links for developing information and research on Sars cov2, Coronavirus disease and other aspects of the pandemic.

Here is a list of recommended videos that will assist with the above procedures. Also, don’t forget that the Medical Education Officers can provide learning support – contact


Full instructions to upload these (and more) clinical apps can be found via the Monash Library website.

Prompt is the database where Monash Health stores all policies and procedures. It can be accessed internally on the intranet page under ‘Clinical Portal’

Accessing Prompt externally:

New features have just been launched in 2021, which means you can now access Prompt externally from your personal laptop, smartphone and/or devices.

1. Using Google Chrome, visit: app.prompt.org.au You will need to minimise the screen so that it displays the button ‘send access token’

2. Enter your work email address

3. Click/tap ‘Send Access Token’

4. Click/tap on the URL that will be sent to your work email address

Prescribing and medication safety:

As part of the intern Orientation program, Dr Nathan Lay (HMO) and Dr Chris Lemoh (General Medicine Physician) gave a presentation that discusses the key aspects of Death Certification. Note you will need to use the Monash Doctors website password to access this presentation and powerpoint. (you will have received this password during your orientation. If you have lost this, please email mededucation@monashhealth.org, using your work email)

As part of the intern Orientation program, Dr Stephanie Sneedon gave a presentation. Note you will need to use the Monash Doctors website password to access this presentation and powerpoint. (you will have received this password during your orientation. If you have lost this, please email mededucation@monashhealth.org, using your work email)

As part of the intern Orientation program, A/Professor Rhonda Stuart gave a presentation. Note you will need to use the Monash Doctors website password to access this presentation and powerpoint. (you will have received this password during your orientation. If you have lost this, please email mededucation@monashhealth.org, using your work email)

As part of the intern Orientation program, Dr Stephanie Sneedon gave a presentation. Note you will need to use the Monash Doctors website password to access this presentation and powerpoint. (you will have received this password during your orientation. If you have lost this, please email mededucation@monashhealth.org, using your work email)

Short presentation can be seen here.


Instructions will have been emailed to you prior to starting. EMR Training Instructions Employees.

We highly recommend downloading the EMR website to your smartphone via the website:

Complete your Infection Prevention PPE training in the following order, ideally before you commence:

– Go to Latte (our learning management platform) and complete the online module ‘Infection Prevention – transmission based precautions’
– Attend a face-to-face training session.  No need to book, just show up. Details on the same page as above.
– Do 5 minute PPE (works well on smartphone or computer) quiz

You must undertake complete training as part of your orientation. All training is undertaken via LATTE/Monash Elearning with both online and in person training.

In the first week it is critical that you undertake

 Fire training
 (PPE) Infection Prevention online
 (PPE) Infection Prevention in person
 Electronic Medical Records (EMR) in person training
 Electronic Medical Records (EMR) online training.
 Prescribing and medical safety

A list of all the training that Junior Medical Staff must undertake as of July 2020 is outlined below. All training must be completed within 1 month of your commencement with Monash Health:

 Fire training
 IBelong
 Managing challenging behaviour
 Introduction to health and safety
 Using social Media
 Unconsious bias
 Aboriginal and Torres Strait Islander Cultural Awareness
 Open Discussion/Disclosure
 Hand Hygiene
 Aseptic technique
 Medication Safety
 Allergies and Adverse Drug Reactions
 Patients identification and procedure matching
 Introduction to Clinical Handover
 Blood Transfusion – Monash Doctors
 Basic life support
 EMR training


The Medical Education Officers are part of Monash Doctors Education and work closely with the Wellbeing Officer. They predominantly work with prevocational doctors.

Watch the MEO August Introduction here:

Hello Everyone & Welcome to Monash Health from Rosemary McKemmish (Wellbeing Officer):

Monash Care was established in 2014 is the Mental Health & Wellbeing Strategy to care for Monash Doctors. Its aim is to ensure that “No Monash Doctor Struggles in Silence” and Monash Health actively supports staff with identified mental illness.
Monash Care has a multi-pronged approach to support you including:

• Peer Support program (a network of our medical staff trained to support peers informally)
• The Women in Medicine Program
• Schwartz Rounds
• Monash Doctors Wellbeing Officer – Rosemary McKemmish
• Director of Medical Services – Dr Anand Ponniraivan
• Network of Chief Registrars across multiple disciplines and campuses

The important thing for you to know as new medical staff in Monash Health’s vast network is that you are not alone. We are here to help you with anything that is worrying you. We can support you if you are unwell or experiencing difficulties that are affecting your personal or professional lives.

Please do not hesitate to call us if you are struggling in any way – and put these numbers into your phone NOW for easy access for future reference
• Rosemary McKemmish 0427 409 310
• Dr Anand Ponniraivan 0431 308 506

Additional Support Staff are also available for:-

• General Stream HMOs Emma Nyhoff 0455 718 142
• Physician Training Program Tonina Hore 0431 339 194
• Surgical Program Donna Fisher 0404 001 923

Monash Doctors strongly believe:

There are resources which are available to all Monash staff, and these include Employee Assistance Program (EAP) and Call a Psychologist. The EAP program is also available for up to 4 sessions for your family members as well, and is highly recommended. Links to these and more services can be accessed here.

More specific to doctors:

– Wellbeing Officer who is here to support you – please read more under ‘Wellbeing Officer’ tab.
– Medical Education Officer (MEO) for prevocational doctors – please read more under ‘MEO’ tab.

You are encouraged to develop a Self Care Plan. Here are two templates that you may find useful:
Self Care Plan – 1
Self Care Plan – 2

The RMO Society a not-for-profit organization dedicated to providing all junior medical staff at Monash Health with food, drinks, coffee, fun, community and support when you need it.


Each week, we encourage JMS to hit the ‘submit a question’ button on their eOrientation email, and answers to these questions will be posted here.